Resetting Your Password

How to Reset a Forgotten Password

  1. Go to the Helium login page and click Forgot your Password?
  2. Enter your email address
  3. Check your inbox for the reset link
  4. Follow the instructions to create a new password

Changing Your Password While Logged In

  1. Open Settings → Security & API and click Change Password
  2. Enter your Current password
  3. Enter your New password
  4. Re-enter your new password in the Confirm password field
  5. Click Save

Changing your password also revokes your API token, if you have one.

Setting a Password for the First Time (OAuth Accounts)

If you signed up with Google, Apple, or Microsoft and have never set a Helium password, open Settings → Security & API and click Set Password. The “Current password” field won’t appear — just enter and confirm your new password and click Save.

Once set, you can sign in with either your email and password or your linked provider.

Troubleshooting

  • If you don’t see the reset email, check your spam or junk folder
  • Try searching your inbox for “Helium” or “password reset”
  • If you signed up with Google, Apple, or Microsoft and never set a Helium password, no reset email will be sent — use your provider to sign in, or go to Settings → Security & API and click Set Password to add one
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